Sugarwish gift not delivered?

Sugarwish gift not delivered?

If you have not received your Sugarwish gift, please use the below links to enter your tracking number to receive your estimated delivery date*:

For UPS Packages: UPS Tracking

For USPS Packages: USPS Tracking

For FedEx Packages: FedEx Tracking

If you have not received your tracking number, or have not received your gift, please contact our Happiness Squad via chat or email at and we’ll be happy to assist.

*Please note, once shipped your Sugarwish should arrive within 3-7 business days.
**Orders shipping globally may experience longer transit times. 

    • Related Articles

    • How long does it take to ship?

      Your Sugarwish eCard can arrive instantly to your recipient's inbox or on any day you choose in the future. Want to know where we can ship our sweet Sugarwishes? Please click here. Once your recipient makes their treat selections: Most Sugarwish ...
    • Wine & Wine Tastings

      Wine What sizes are available? Small: Choice of 1 Premium Bottle Medium: Choice of 1 Ultra Premium Bottle Large: Choice of 2 Premium Bottles X-Large: Choice of 2 Ultra Premium Bottles Deluxe: Choice of 3 Ultra Premium Bottles Grand: Choice of 4 Ultra ...
    • Do you have expedited shipping options?

      Standard US shipping is included in the price of every Sugarwish gift. To see our standard shipping times, see How long does it take to ship? If you’d like to add expedited shipping to your recipient’s gift, you can do so from your shopping cart by ...
    • Dog Treats

      Dog Treats What types of dog treats do you offer? With a Dog Treats Sugarwish, your recipient chooses from over 40 options of all-natural, wag-worthy dog treats (plus some adorable, wearable s'wag like our exclusive bandana collection and more)! To ...
    • Can I ship a Sugarwish gift internationally?

      Where can I ship a Sugarwish gift? You can send Sugarwishes all over the world! All of our Sugarwish gifts except for Candles, Dog Treats, Gourmet Dips & Jams, Plants & Flowers, Popcorn, Wine & Wine Tastings can be shipped globally.* *Due to ...