Sugarwish and Security Compliance

Sugarwish and Security Compliance

We take security and compliance seriously at Sugarwish, and we are excited to announce that we have successfully completed our SOC 2, Type 1 audit, receiving a favorable report. This audit was conducted in adherence to the attestation standards set by the American Institute of Certified Public Accountants (AICPA).

What is SOC 2?

SOC 2 is an internal controls report that assesses a company's measures for safeguarding customer data and evaluates the effectiveness of these controls. It is particularly relevant for companies utilizing cloud service providers to manage risks associated with third-party technology services. Independent third-party auditors issue SOC 2 reports, which cover the principles of Security, Availability, Confidentiality, and Privacy.

Requesting the Full Report

For those interested in in-depth details and assurances regarding the security, availability, and processing integrity of our systems, as well as the confidentiality of user data, feel free to reach out to your designated Gift Concierge. They can provide you with a copy of the complete SOC 2 report.

Security Statement

We understand the importance of transparency, and our security statement can be found at the following link: https://sugarwish.com/us/security-statement.

At Sugarwish, maintaining a secure environment for our users and their data is our top priority, and our SOC 2 audit is a testament to our commitment to providing a trustworthy and reliable service.
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