We take security and compliance seriously at Sugarwish, and we are excited to announce that we have successfully completed our SOC 2, Type 1 audit, receiving a favorable report. This audit was conducted in adherence to the attestation standards set by the American Institute of Certified Public Accountants (AICPA).
What is SOC 2?
SOC 2 is an internal controls report that assesses a company's measures for safeguarding customer data and evaluates the effectiveness of these controls. It is particularly relevant for companies utilizing cloud service providers to manage risks associated with third-party technology services. Independent third-party auditors issue SOC 2 reports, which cover the principles of Security, Availability, Confidentiality, and Privacy.
Requesting the Full Report
For those interested in in-depth details and assurances regarding the security, availability, and processing integrity of our systems, as well as the confidentiality of user data, feel free to reach out to your designated Gift Concierge. They can provide you with a copy of the complete SOC 2 report.
At Sugarwish, maintaining a secure environment for our users and their data is our top priority, and our SOC 2 audit is a testament to our commitment to providing a trustworthy and reliable service.
Cancellation and Refund Policy
At Sugarwish, your satisfaction is our priority, and we want to ensure you have a delightful experience. If, for any reason, you're not entirely satisfied, please get in touch with our dedicated Happiness Squad at firstname.lastname@example.org, and we'll do ...
How to Reset Your Sugarwish Account Password
If you wish to change your current password while logged in to your Sugarwish Corporate Account, follow these simple steps from your Happiness Dashboard: Access the "Account Settings" tab. Navigate to the "General Settings" section and click on "Your ...
Pre-Pay and Save and Sugarwish Premium
*** Not Available as of 11/10/23 - look for a return in 2024 *** Pre-purchase Sugarwish credit and get bonus credit to spend on your gifts! The more you buy, the bigger your bonus, plus you get a FREE Sugarwish for every credit purchase. What is ...
Sugarwish gift not delivered?
If you have not received your Sugarwish gift, please use the below links to enter your tracking number to receive your estimated delivery date*: For UPS Packages: UPS Tracking For USPS Packages: USPS Tracking For FedEx Packages: FedEx Tracking If you ...
Sustainability: Sugarwish and Our Vendors
ALL Sugarwish cardboard packaging and PET plastic containers are fully recyclable. Popcorn containers are also made with 10% post consumer content. TEA Art of Tea Sachets are made to be biodegradable. The bag is made from a corn derivative and is ...