Refund Policy

Refund Policy

We want to make sure you are delighted with your Sugarwish experience! If you are not, please contact customer service at support@sugarwish.com so we can make it right.


​If you need to cancel an eCard that has not been redeemed within one year, you may be eligible for a Sugarwish credit (minus a processing fee). You may also eligible to donate your unredeemed eCard to Make-A-Wish. For further questions, please reach out to Customer Service or your Account Manager.



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