Refund Policy

Refund Policy

We want to make sure you are delighted with your Sugarwish experience!  If you are not, please contact our Happiness Squad at so we can make it right. 

​If you need to cancel an eCard that has not been redeemed within one year, you may be eligible for a Sugarwish credit (minus a processing fee).  You may also eligible to donate your unredeemed eCard to Make-A-Wish®. For further questions, please reach out to our Happiness Squad or your dedicated Gift Concierge. 
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