Cancellation and Refund Policy

Cancellation and Refund Policy

At Sugarwish, your satisfaction is our priority, and we want to ensure you have a delightful experience. If, for any reason, you're not entirely satisfied, please get in touch with our dedicated Happiness Squad at, and we'll do everything we can to make it right.

If you need to cancel an eCard that hasn't been redeemed within one year, we offer the following options:
  1. Sugarwish Credit: You may be eligible for a Sugarwish credit, minus a processing fee. 
  2. Make-A-Wish® Donation: Alternatively, you have the opportunity to donate your unredeemed eCard to Make-A-Wish® to support a worthy cause.

For any further inquiries or clarifications, don't hesitate to contact our Happiness Squad or your dedicated Gift Concierge. 

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