I am unable click "continue" after making my selections.

I am unable click "continue" after making my selections.

If you’re unable to click “continue” after making selections with your Sugarwish eCard, it might be because you haven’t chosen enough items. Check the number of items you need to select at the top of the webpage, near the “continue” button, and ensure you’ve made the maximum number of selections before proceeding.

Before you have made the maximum number of selections, your eCard will look like this, with the “continue” button in grey:



Once you have made the maximum number of selections, your eCard will look like this, with the “continue” button in red. You can now click “continue” to proceed with entering your shipping information!



If you have any further trouble, we recommend clearing your browser's cache, or trying again on a new device or in a new Private/Incognito browser window. 

    • Related Articles

    • Can I make changes to my recipient's eCard?

      Need to tweak your recipient's eCard? No problem! We're here to assist with various changes to ensure your gift is just right. We can modify names, contact information, send dates, and gift messages.* For Account Holders: If you have an account with ...

    • Make Your Recipient's Selections with Pre-Picks

      Looking for a more personalized gifting experience? Skip the eCard and create a memorable surprise with Pre-Picks! With your Sugarwish Corporate Account, you can now handpick the delightful treats that will be delivered straight to your recipient's ...

    • Can I resend my recipient's eCard?

      Need to share the sweetness again? Resending an active, unused eCard is a piece of cake! For Account Holders: If you have an account with us, follow these simple steps from your Happiness Dashboard to resend an eCard: If you have an account with us, ...

    • Can I edit the eCard's send date?

      Need to make changes to your eCard's send date? No worries – it's easy and hassle-free! For Account Holders: If you have an account with us, follow these simple steps from your Happiness Dashboard to edit the eCard's send date: Visit "My Orders" to ...

    • Can I change my recipient's email or phone number?

      Need to update your recipient's email or phone number? We've got you covered! With a Sugarwish account, making edits is a breeze. For Account Holders: Follow these simple steps from your Happiness Dashboard to modify your recipient's email address or ...