Flowers & Plants
Flowers & Plants
Sugarwish has two exciting flowers & plants partners!
The Bouqs Co. flowers are sustainably sourced from farms with eco-friendly practices minimizing waste, recycling water, and protecting workers’ well-being. All flowers (and a few plants) purchased on Sugarwish will be fulfilled and shipped by The Bouqs. Co’s farms, which are located in California.
Sugarwish gifts will therefore arrive in The Bouqs Co. packaging but will still contain our Box Cards and written messages and will absolutely deliver on the Sugarwish experience.
Also, our house plants will be fulfilled and shipped by Lively Root. Lively Root offers eco-friendly plants grown from seedlings.
What are your current Flowers & Plants gift sizes?
Large: 1 pick of a Potted Plant
X-Large: 1 pick of a Flower Bouquet
Deluxe: 1 pick of a Potted Plant or Flower Arrangement with a vase
What are the box dimensions?
Large: 20” x 6” x 5”
X-Large: 20” x 5” x 5”
Deluxe Flowers: 24” x 10” x 5”
Deluxe Plants: 24” x 10” x 10”
Will recipients select individual flowers for their box?
When a recipient receives Flowers as a gift, they’ll be able to select from an assortment of arrangements each containing different types of flowers, but they are not able to select which precise flowers go into the arrangement.
How do you select the flowers in each box?
The Bouqs Co. has selected evergreen arrangements for Sugarwish with a variety of options that are sure to please and delight recipients and are available all year round.
I have pets - are flowers safe for them?
We highly recommend keeping all flowers and plants away from pets, as some may be poisonous. Please consult your veterinarian for questions about what is safe for your pet.
We strongly recommend looking into the safety precautions for your specific pet and breed.
Lilies, daffodils, tulips & peonies are among the plants known to cause mild to severe reactions in pets if ingested. We strongly advise against selecting these flowers if animals may come in contact with them. Again, please consult a veterinarian or other expert if you have any doubt or questions.
Care Instructions and Storage (Flowers)
How should I care for my Flowers?
Unpack your bouquet ASAP. Your Sugarwish Flowers will arrive carefully packaged in a cardboard box that protected them during transit. However, upon receipt, you’ll want to bring them inside ASAP and remove them from the box within a few hours. After you’ve unboxed the flowers, carefully unwrap the protective paper covering then, and remove the rubber band holding the stems together.
Your flowers were picked fresh from the farm right before being boxed and shipped to you so they may still be buds. Don’t worry! Follow the care instructions and they’ll bloom in no time!
Where is the vase?
Unless you received an arrangement with a vase, your flowers will arrive with the stems only.
Displaying in a vase
During transit, the ends of the stems will have dried out which will make it difficult for them to drink up water in a vase. Prior to adding them to any vase, give the stems a trim! Use a sharp pair of pruning shears or scissors to give the end of each stem a fresh 45º cut. You’ll want to remove at least half an inch, but you can also remove more. Remove any leaves that fall below the water line to prevent bacteria.
Flower Care
You’ll need to give your flowers water to drink! Make sure to use a clean vase to help prevent the spread of disease and fill the vase about halfway with water. Before you place your flowers in the vase, add some of the flower food packet that comes included. This will help your flowers stay hydrated and prevent the buildup of bacteria. Remember to save some of the flower food for when you change the water in the vase. It’s a good practice to change the water every two to three days. This will remove any bacteria that can cause your flowers to wilt prematurely. When you change the water, add some new flower food.
Keep flowers out of direct light and away from heat.
Care Instruction/Storage (Plants)
How should I care for my Plants?
Remove your plant from the box and remove the dirt bag and any packing material from around the soil. Leave the pot inside the eco pot and follow in the instructions included in your box for watering guidelines and sunlight.
Shipping
Where do you ship?
We currently ship within United States only. We are unable to ship to the following locations: Hawaii, Alaska, Puerto Rico, Guam, and the US Virgin Islands.
We are unable to ship to PO boxes or APO addresses.
How will the flowers ship?
Plants ship via USPS or UPS.
Flowers are shipped via FedEx Overnight but please note:
- Orders received after 3pm PST will not ship until the following business day (recipient will therefore get them 2 days later).
- Orders received after 3pm PST on Thursday will not be shipped until the following Monday (recipient will receive on Tuesday).
- Orders received on Friday any time will not be shipped until the following Monday (recipients will receive on Tuesday)
- There is no Saturday or Sunday delivery option.
Is a signature required at delivery?
A signature is not required at delivery.
Returns
I don't like my flowers, can I return my purchase?
We are so sorry to hear that. Unfortunately, because flowers and plants are living things, we cannot accept returns.
My shipment was damaged. What now?
Sorry to hear that. Email us at support@sugarwish.com with an image of the damage and we will coordinate a replacement product free of charge.
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