Do Sugarwish eCards expire?

Do Sugarwish eCards expire?

For Gift Senders:

By default, Sugarwish eCards are designed to never expire, ensuring recipients can redeem their gifts at their convenience.  However, if you're a gift sender logged into a corporate account*, you have the option to add an expiration date while creating your eCard order.

Here's how to set an expiration date:
  1. During the "Add Recipients" step of the eCard creation process, click the "Select Date" button.
  2. Choose an expiration date for your recipient's gift.




Please note the following when adding a Redemption expiration date to a Sugarwish gift: 
  1. You can set Sugarwish gifts to expire up to one year after placing your order.
  2. This is optional, and you will be able to add an expiration date later if you leave this blank now.
  3. We will follow-up with your gift recipients before the expiration date to remind them about your gift.
  4. If any gifts are not redeemed, and they expire, those gifts will be canceled and you will automatically receive credit on your account.
  5. There is a 10% processing fee for canceled gifts.

*Need to create an account, or upgrade your personal account to access corporate features? Click Here to Get Started

For Gift Recipients:

If you've received a Sugarwish eCard, your gift sender may have set a redemption expiration date. If your gift is nearing expiration, you'll receive an email notification three days before the expiration date, as well as on the expiration date itself. If unredeemed, your eCard will expire at midnight (11:59pm MST) on the specified date.


    • Related Articles

    • Pre-Pay and Save and Sugarwish Premium

      Pre-purchase Sugarwish credit and get bonus credit to spend on your gifts! The more you buy, the bigger your bonus, plus you get a FREE Sugarwish for every credit purchase. What is Pre-Pay and Save? Here’s How it Works: Credit can be used ...

    • Can I edit the eCard's send date?

      Need to make changes to your eCard's send date? No worries – it's easy and hassle-free! For Account Holders: If you have an account with us, follow these simple steps from your Happiness Dashboard to edit the eCard's send date: Visit "My Orders" to ...

    • Cancellation and Refund Policy

      At Sugarwish, your satisfaction is our priority, and we want to ensure you have a delightful experience. If, for any reason, you're not entirely satisfied, please get in touch with our dedicated Happiness Squad at support@sugarwish.com, and we'll do ...

    • What if my recipient does not redeem their gift?

      If your eCard recipient has not redeemed their gift within 1 year*, we're here to help! Contact our expert Happiness Squad at support@sugarwish.com with your order number, and we'll be happy to provide Sugarwish credit (processing fees may apply) or ...

    • Can I tell if my Sugarwish eCard has been used?

      We will send you an email notification when your receiver makes selections. For the package, we will send the tracking information directly to your recipient once their Sugarwish ships. If you have a Corporate Account with Sugarwish, you can check ...