Customer Service Contact Hours

Customer Service Contact Hours

Our Customer Service Team Agents are happy to help you with any questions regarding your special treat!  Chat and Email support is open Monday thru Friday 7:30a to 4pm Mountain. Phone support is available 8am - 4pm Mountain at 303-731-1190.

Please note our offices are closed on the following Holidays:
  1. New Years Day
  2. Memorial Day
  3. Fourth of July
  4. Labor Day
  5. Thanksgiving Day


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    • What is your Phone Number?

      Our phone support is available between 8am and 4pm Mountain on Weekdays (excluding holidays). You can reach us at 303-731-1190. We look forward to speaking with you!
    • What is your return policy?

      We here at Sugarwish are confident you are going to love your special treat! However, if you are unhappy with any product you received from us, or if an eCard you sent has not been redeemed, we will gladly offer a replacement or Sugarwish credit ...
    • I lost my receipt. Where can I find it?

      We've got you covered! Click 'Contact Us' to request a new copy of your receipt. 
    • What happens if I put in the wrong email for delivery?

      Don’t worry! Just click 'Contact Us' and let us know which email needs to be updated. Please include the corrected email address. We will send the eCard to the right place :). If you don't have an alternate email address, we can send the Sugarwish ...
    • Can I see the ingredients?

      Yes, you can see the ingredients for Sugarwish treats from these pages:  Candy - https://sugarwish.com/flavor/candy Popcorn - https://sugarwish.com/flavor/popcorn Cookies - https://sugarwish.com/flavor/cookies ...