Can I tell if my Sugarwish eCard has been used?
We will send you an email notification when your receiver makes selections. For the package, we will send the tracking information directly to your recipient once their Sugarwish ships.
If you have a Corporate Account with Sugarwish, you can check your Happiness Dashboard for details on your orders. You may also pull a report from your Sugarwish Happiness Dashboard, as seen below:
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Do Sugarwish eCards expire?
For Gift Senders: By default, Sugarwish eCards are designed to never expire, ensuring recipients can redeem their gifts at their convenience. However, if you're a gift sender logged into a Corporate Account*, you have the option to add an expiration ...
Can I resend my recipient's eCard?
Need to share the sweetness again? Resending an active, unused eCard is a piece of cake! For Account Holders: If you have an account with us, follow these simple steps from your Happiness Dashboard to resend an eCard: Visit "My Orders" to manage your ...
Can I send a Sugarwish via SMS/Text Message?
Sending Sugarwish eCards has never been quicker and easier! You can now instantly send Sugarwish eCards through SMS text messages, just like sending via email. Here's How It Works: Choose the desired Sugarwish gift. Opt for the "Email or Text" ...
Pre-Pay and Save (PPS) and Sugarwish Premium
Pre-purchase Sugarwish credit and get bonus credit to spend on your gifts! The more you buy, the bigger your bonus, plus you get a FREE Sugarwish for every credit purchase. Available only through May 30th, 2025. What is Pre-Pay and Save? Here’s How ...
What if my recipient does not redeem their gift?
If your eCard recipient has not redeemed their gift within 1 year*, we're here to help! Contact our expert Happiness Squad at support@sugarwish.com with your order number, and we'll be happy to provide Sugarwish credit (processing fees may apply) or ...