Can I resend my recipient's eCard?
Need to share the sweetness again? Resending an active, unused eCard is a piece of cake!
For Account Holders:
If you have an account with us, follow these simple steps from your Happiness Dashboard to resend an eCard:
- If you have an account with us, follow these simple steps from your Happiness Dashboard to resend an eCard:
- Visit "My Orders" to manage your past orders.
- Locate the unredeemed eCard you wish to resend.
- Click the three dots in the "Actions" column for that order, then select "Resend Options."
- If necessary, update the recipient’s email address or phone number.
- Click "Resend eCard" to send the gift again with just a click.
- Alternatively, you can manually copy the eCard link if preferred.
To make the process even smoother, we've prepared a helpful video walkthrough. Learn how to resend eCards effortlessly.
For Non-Account Holders:
Don't have an account with us? No worries! Our expert Happiness Squad is here to assist. Simply reach out to us via chat or email at support@sugarwish.com. Provide your order number and let us know which eCard you would like us to resend. We'll take care of the rest!
Related Articles
Gift Cards
A Gift Card Sugarwish allows the receiver to choose the gift card brand they like best (from 50+ choices!), making it the most thoughtful and delightful way to send a gift card. How do I send a Gift Card Sugarwish? For security purposes, a corporate ...
Can I make changes to my recipient's eCard?
Need to tweak your recipient's eCard? No problem! We're here to assist with various changes to ensure your gift is just right. We can modify names, contact information, send dates, and gift messages.* For Account Holders: If you have an account with ...
What if my recipient does not redeem their gift?
If your eCard recipient has not redeemed their gift within 1 year*, we're here to help! Contact our expert Happiness Squad at support@sugarwish.com with your order number, and we'll be happy to provide Sugarwish credit (processing fees may apply) or ...
Can I change my recipient's email or phone number?
Need to update your recipient's email or phone number? We've got you covered! With a Sugarwish account, making edits is a breeze. For Account Holders: Follow these simple steps from your Happiness Dashboard to modify your recipient's email address or ...
Make Your Recipient's Selections with Pre-Picks
Looking for a more personalized gifting experience? Skip the eCard and create a memorable surprise with Pre-Picks! With your Sugarwish Corporate Account, you can now handpick the delightful treats that will be delivered straight to your recipient's ...