Can I make changes to my recipient's eCard?

Can I make changes to my recipient's eCard?

Need to tweak your recipient's eCard? No problem! We're here to assist with various changes to ensure your gift is just right. We can modify names, contact information, send dates, and gift messages.*

For Account Holders:

If you have an account with us, follow these steps from your Happiness Dashboard to make changes to your recipient's email address, phone number, or send date:
  1. Go to "My Orders" to access your past orders.
  2. Locate the specific order containing the eCard you wish to edit.
  3. Under "My Orders," click on the order to reveal editing options.
  4. Update your recipient's email address, phone number, or send date as needed.

For Non-Account Holders:

Don't have an account with us? No worries! We're still here to help. Reach out to us via chat or email at support@sugarwish.com with your order number and the changes you'd like to make.

*Please note that we are unable to alter the eCard type, size, or image once the order is placed. To edit your recipient's name or eCard gift message, please contact us directly via chat or email at support@sugarwish.com. 

    • Related Articles

    • Can I edit the eCard's send date?

      Need to make changes to your eCard's send date? No worries – it's easy and hassle-free! For Account Holders: If you have an account with us, follow these simple steps from your Happiness Dashboard to edit the eCard's send date: Visit "My Orders" to ...

    • Can I change my recipient's email or phone number?

      Need to update your recipient's email or phone number? We've got you covered! With a Sugarwish account, making edits is a breeze. For Account Holders: Follow these simple steps from your Happiness Dashboard to modify your recipient's email address or ...

    • Can I resend my recipient's eCard?

      Need to share the sweetness again? Resending an active, unused eCard is a piece of cake! For Account Holders: If you have an account with us, follow these simple steps from your Happiness Dashboard to resend an eCard: If you have an account with us, ...

    • Can I send a Sugarwish via SMS/Text Message?

      Sending Sugarwish eCards has never been quicker and easier! You can now instantly send Sugarwish eCards through SMS text messages, just like sending via email. Here's How It Works: Choose the desired Sugarwish gift. Opt for the "Email or Text" ...

    • How to Update Your Sugarwish Account Email Address

      Sugarwish prioritizes the security of your account information. To maintain this security, customers with Admin access are responsible for updating any email addresses associated with their account. This applies to both their own email address and ...