Sugarwish Help Center

Popular Articles
How long does it take to ship?
Your Sugarwish eCard can arrive instantly to your recipient's inbox or on any day you choose in the future. Want to know where we can ship our sweet Sugarwishes? Please click here. Once your recipient makes their treat selections: Once your recipient ...
Can I tell if my Sugarwish recipient got their treat?
We will send you an email notification when your receiver makes selections. For the package, we will send the tracking information directly to your recipient once their Sugarwish ships. If you have a Corporate Account with Sugarwish, you can check ...
What happens if I put in the wrong email for delivery?
Don’t worry! Just click 'Contact Us' and let us know which email needs to be updated. Please include the corrected email address. We will send the eCard to the right place. :) If you don't have an alternate email address, we can send the Sugarwish ...
How to upload a custom eCard & Printed Box Card
Every Sugarwish is delivered with an eCard to be displayed electronically and each package contains a matching printed box card. The video below will walk you through the options and demonstrate the process of creating your own custom eCard and Box ...
Where can I ship a Sugarwish gift?
Where can I ship a Sugarwish gift? You can send Sugarwishes all over the world!* Our pricing includes shipping to all US states and territories (such as Puerto Rico, Guam, etc.), as well as to US Military Bases. *Due to international shipping ...

Recent Articles
API Integration with Sugarwish
Looking for an API integration, a direct integration, or an extension with Sugarwish? We can help! Please reach out to our VP of Sales & Account Management, Deb Trout, at Deb@Sugarwish.com or call 720-828-8591 ext. 147. Need us to integrate Sugarwish ...
Can I send a Sugarwish via SMS/Text Message?
Sugarwish eCards can now be sent instantly via SMS text message, just as easily as sending via email! To send a Sugarwish via SMS, after choosing the gift you’d like to send, select the “Email or Text” delivery option. From there, you’ll be prompted ...
Saving Favorites
Send your favorite gifts in just a few clicks from your corporate account Happiness Dashboard! See the video walkthrough below for details on this feature: Don’t have a corporate account and want to access these options? Click here to sign up for ...
Sugarwish and Security Compliance
Sugarwish is proud to announce that we have completed our SOC 2, Type 1 certification. The audit was conducted according to attestation standards developed and managed by the American Institute of Certified Public Accountants (AICPA). Feel free to ...
Privacy Policy and Terms of Use
Please find Sugarwish's Terms of Use here, and our Privacy Policy here.

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