Popular Articles
How long does it take to ship?
Your Sugarwish eCard can arrive instantly to your recipient's inbox or on any day you choose in the future. Once your recipient makes their treat selections: Sugarwish gifts are prepared and shipped out within 48 hours. Once shipped, the treats ...
Can I tell if my Sugarwish recipient got their treat?
We will send you an email notification when your receiver makes selections. For the package, we will send the tracking information directly to your recipient once their Sugarwish ships. If you have a Corporate Account with Sugarwish, you can check ...
Where can I ship a Sugarwish gift?
We can ship Sugarwish boxes anywhere in the US! Our prices include shipping to all US states and territories (such as Puerto Rico, Guam, etc.), as well as to US Military Bases. Sugarwish Candy, Snacks, and Coffee & Tea gifts can be shipped to Canada. ...
What happens if I put in the wrong email for delivery?
Don’t worry! Just click 'Contact Us' and let us know which email needs to be updated. Please include the corrected email address. We will send the eCard to the right place. :) If you don't have an alternate email address, we can send the Sugarwish ...
How to upload a custom eCard & Printed Box Card
Every Sugarwish is delivered with an eCard to be displayed electronically and each package contains a matching printed box card. The video below will walk you through the options and demonstrate the process of creating your own custom eCard and Box ...
Recent Articles
Summertime and Candy
At Sugarwish, we understand high temperatures across the US can affect some of our products if left outside too long. If you experience any issues with your treats, we are happy to send a replacement eCard so you're able to choose new ones. Please ...
Can you mix and match treats?
At this time, we are unable to mix and match treat selections from our product categories. Please follow the below links to view our selections from each category Candy - https://sugarwish.com/flavor/candy Coffee & Tea ...
Bulk and Volume Discounts
Interested in a bulk or volume discount for orders over $10,000 or 1000 eCards? Please reach out to your dedicated account manager and they'll be happy to assist you with questions. If you have a budget of $250,000 or more, and would like to discuss ...
Sugarwish gift not delivered?
If you have not received your Sugarwish gift, please use the below links to enter your tracking number to receive your estimated delivery date: **Please note, once shipped your Sugarwish should arrive within 3-7 business days.** Orders shipping to ...
Refund Policy
We want to make sure you are delighted with your Sugarwish experience! If you are not, please contact customer service at support@sugarwish.com so we can make it right. If you need to cancel an eCard that has not been redeemed, you may be eligible ...