Customer Service Contact Hours
Our Customer Service Team Agents are happy to help you with any questions regarding your special treat! Chat and Email support is open Monday thru Friday 7:30a to 6pm Mountain. Phone support is available 8am - 4pm Mountain at 303-731-1190. Please ...
Can I send anonymously?
You get to decide what name your receiver will see! You can enter your name, keep it anonymous, or even put in something like "Your BFF". After you select the eCard you want to send and the date for delivery, just type what name you want them to ...
Can I see the ingredients?
Yes, you can see the ingredients for Sugarwish treats from these pages: Candy - https://sugarwish.com/flavor/candy Popcorn - https://sugarwish.com/flavor/popcorn Cookies - https://sugarwish.com/flavor/cookies ...
I have a tracking number but USPS says they haven't received it
Recently, USPS, FedEx, and UPS have stopped scanning in new packages upon arrival to their facilities. Your tracking status may show "Preshipment" and may not be updated until it arrives at your door. In addition, it is taking up to 10 days for ...
How long does it take to ship?
Your Sugarwish eCard gets delivered instantly or any day you choose in the future. It is one of the things that makes a Sugarwish so wonderful: the eCard can always arrive on time! Once your recipient makes their treat selections: Estimated transit ...