Sugarwish Help Center

Popular Articles
How long does it take to ship?
Your Sugarwish eCard can arrive instantly to your recipient's inbox or on any day you choose in the future. Want to know where we can ship our sweet Sugarwishes? Please click here. Once your recipient makes their treat selections: Most Sugarwish ...
Can I tell if my Sugarwish recipient got their treat?
We will send you an email notification when your receiver makes selections. For the package, we will send the tracking information directly to your recipient once their Sugarwish ships. If you have a Corporate Account with Sugarwish, you can check ...
What happens if I put in the wrong email for delivery?
Don’t worry! Just click 'Contact Us' and let us know which email needs to be updated. Please include the corrected email address. We will send the eCard to the right place. If you don't have an alternate email address, we can send the Sugarwish eCard ...
Where can I ship a Sugarwish gift?
Where can I ship a Sugarwish gift? You can send Sugarwishes all over the world!* Our pricing includes shipping to all US states and territories (such as Puerto Rico, Guam, etc.), as well as to US Military Bases. *Due to international shipping ...
How to upload a custom eCard & Printed Box Card
Every Sugarwish is delivered with an eCard to be displayed electronically and each package contains a matching printed box card. The video below will walk you through the options and demonstrate the process of creating your own custom eCard and Box ...

Recent Articles
Does Sugarwish consider donation requests?
Sugarwish carefully reviews and considers all charitable donation requests. In order to allow us to review your request in a timely manner, please fill out this form https://sugarwish.typeform.com/to/lhW3Il9t and we’ll be in touch if we have any ...
How can I reset my password?
If you are already logged in to your Sugarwish Corporate Account and would like to change your current password, simply access the "Account Settings" tab from your Happiness Dashboard. Then, from the "General Settings" section, click "Your Password". ...
Do you have a referral program?
We do! When a new customer creates a Corporate Account they are asked if they were referred by a friend. If they mention your email address, we'll be sure to send you a sweet thank you – the Sugarwish way! We also have an affiliate program which you ...
API Integration with Sugarwish
If you're looking for API integration, direct integration, or extension with Sugarwish, we're here to help. Our team can assist you with any integration requirements you may have, including adding Sugarwish to your payroll system, CRM, or internal ...
Can I send a Sugarwish via SMS/Text Message?
Sugarwish eCards can now be sent instantly via SMS text message, just as easily as sending via email! To send a Sugarwish via SMS, after choosing the gift you’d like to send, select the “Email or Text” delivery option. From there, you’ll be prompted ...

Sugarwish Help Center | Home