Popular Articles
How long does it take to ship?
Your Sugarwish eCard can arrive instantly to your recipient's inbox or on any day you choose in the future. Want to know where we can ship our sweet Sugarwishes? Please click here. Once your recipient makes their treat selections: Most Sugarwish ...
Adding a Survey to Your Sugarwish Gift
Curious to learn more about your gift recipient's preferences and interests? With Sugarwish Surveys, you can gain valuable insights to make your gifting experience even sweeter! If you have a Corporate Account with us, Sugarwish Surveys enable you to ...
Can I tell if my Sugarwish eCard has been used?
We will send you an email notification when your receiver makes selections. For the package, we will send the tracking information directly to your recipient once their Sugarwish ships. If you have a Corporate Account with Sugarwish, you can check ...
Where can I ship a Sugarwish gift?
Where can I ship a Sugarwish gift? You can send Sugarwishes all over the world!* Our pricing includes shipping to all US states and territories (such as Puerto Rico, Guam, etc.), as well as to US Military Bases. *Due to international shipping ...
Can I upload my own image?
Yes, you can-dy! Your uploaded eCard will be displayed to your recipient in the Sugarwish gift email. When you send via Messaging, the eCard will be the first thing they see when they click the link. You will be able to add a personalized gift ...
Recent Articles
How to Update Your Sugarwish Account Email Address
Sugarwish prioritizes the security of your account information. To maintain this security, customers with Admin access are responsible for updating any email addresses associated with their account. This applies to both their own email address and ...
What is the cost of shipping a Sugarwish gift?
U.S. Shipping Standard U.S. shipping is included in the price of all Sugarwish gifts! To see our standard shipping times, see: How long does it take to ship? Expedited Shipping If you’d like to add expedited shipping* to your recipient’s gift for an ...
Can I change the shipping address on my order?
If you need to update the shipping address on a recent Sugarwish order, we're here to assist you. Please reach out to our expert Happiness Squad via chat, email at support@sugarwish.com, or phone at (720) 907-1974 with your order number and the new ...
I am unable click "continue" after making my selections.
If you’re unable to click “continue” after making selections with your Sugarwish eCard, it might be because you haven’t chosen enough items. Check the number of items you need to select at the top of the webpage, near the “continue” button, and ...
Can I update the payment method on my recent order?
If you have a Corporate Account and need to update the payment method for a recent order, we're here to help. Please follow these steps: Add the Payment Method to Your Account: Log in to your account and navigate to 'Your Account' > 'Payments' to add ...